EBAN LIVING

What is EBAN Living?

EBAN Living is enjoying and benefiting from all that life has to offer through outdoor experiences and physical activity. EBAN Living is acting freely in health, happiness and unapologetic authenticity!
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Who is EBAN Living?

EBAN Living is “Storytellers” sharing their life experiences and lessons to help readers realize their unlimited potential. Their stories are a combination of motivationals, how-to’s, and inspiring designs that provide guidance, inspiration and/or address life challenges.

Complete Black hair care set

How does EBAN Living do it?

EBAN Living’s Storytellers are supported by EBAN premium hair and skin care products. All EBAN products are organic and specially formulated to defend against SUN, SALT, SWEAT and CHLORINE; elements that tend to inhibit Black people from living their fullest lives. When you buy EBAN products you support your favorite Storyteller while getting a premium product formulated especially for YOU!
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Upper Marlboro, MD

Refund Policy

RETURNS

Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

* Gift cards
* Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at admin@ebanliving.com.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@ebanliving.com and send your item to: 37 Brandywine Street SW, Washington, DC 20032-1351, United States.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping

To return your product, you should mail your product to: 37 Brandywine Street SW, Washington, DC 20032-1351, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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